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PMJAY Policy Audit

Five layers of audit under Ayushman Bharat, from the patient's bed to the post-discharge call, so that scheme money pays only for treatment that was actually delivered.

Five layers of audit

  1. On-bed live medical audit

    Checks package mismatch, patient absence, impersonation, out-of-pocket charges and report authenticity.

  2. Hospital infrastructure audit

    Verifies facilities, staff, equipment and treatment quality against empanelment norms.

  3. Desk medical audit

    Rules out up-coding, package bundling and procedure mismatch before payment.

  4. Tele & video-call audit

    Post-discharge calls to confirm treatment, satisfaction and no extra charges.

  5. Grievance handling

    Resolves audit-related grievances raised by hospitals and State Health Agencies.

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